Last updated: 10 September 2026
Where we deliver
Available delivery countries, methods and prices are shown at checkout. If a destination or delivery method is not available at checkout, we are not currently able to ship that order through the online store.
Processing and delivery estimates
Orders are prepared after payment has been confirmed. The delivery estimate shown at checkout begins after dispatch and is an estimate rather than a guaranteed arrival date. Delivery may take longer during promotions, public holidays, severe weather or carrier disruptions.
Tracking
When tracking is available, we will send the details to the email address used for the order. Tracking information can take time to update after the parcel has been handed to the carrier.
Address accuracy
Please check your delivery address before completing checkout. Contact us as soon as possible if a correction is needed. We cannot guarantee changes after an order has entered fulfilment.
Customs, duties and taxes
Orders delivered outside the European Union may be subject to import taxes, customs duties or handling fees. Unless checkout expressly states these charges are included, they are the customer’s responsibility.
Delayed, lost or damaged parcels
If tracking has not updated for an unusual period, or if a parcel arrives damaged, contact us with your order number and relevant photographs where applicable.
Contact
For delivery questions, email info@klinii.lv.